Cancellation & Refund Policy
Last Updated: October 2026
Last Updated: October 2026
At Travigo Safari (travigosafari.com), we strive to provide you with a seamless wildlife booking experience. Please read our cancellation and refund terms carefully before making an advance payment. Because jungle safaris are controlled by government regulations and forest departments, our policies are strictly applied as outlined below:
1. Jungle Safari Permits (Gypsy & Canter Tickets)
- All online jungle safari permits, entry fees, and booking tickets are 100% Non-Refundable once confirmed.
- The Government Forest Department does not allow any cancellation, rescheduling, or refund for safari permits under any circumstances. Therefore, no money will be returned for the permit component of your booking if you cancel.
2. Wildlife Resort Stays & Tour Packages
For the resort accommodation, meals, and customized package components, refunds will be calculated based on the date we receive your written cancellation request via email:
For the resort accommodation, meals, and customized package components, refunds will be calculated based on the date we receive your written cancellation request via email:
- Cancellation 30 Days or More Before Arrival: A full refund of the resort and package component will be issued, minus a nominal administrative processing fee.
- Cancellation Between 15 to 29 Days Before Arrival: A 50% refund of the total package cost (excluding safari permits) will be provided.
- Cancellation Less Than 15 Days Before Arrival: No Refund will be issued. The booking will be treated as a 100% no-show.
3. Taxi & Transport Transfers
- Cancellation of cab bookings made 7 days or more before the travel date will receive a full refund minus minimal management charges.
- No refund will be given for transport cancellations made within 7 days of the scheduled pickup date, as vehicles are blocked in advance.
4. Peak Season & Holiday Bookings
- Please note that all bookings made for Peak Festive Seasons (such as Diwali, New Year, Christmas, Holi, and long weekends) are completely Non-Refundable and Non-Changeable, regardless of when the cancellation request is made.
5. Force Majeure (Unforeseen Park Closures)
- In rare events where the Forest Department suddenly closes the national parks or specific safari zones due to heavy monsoon rain, flash floods, tiger movements, or emergency government protocols, refunds or alternatives will strictly depend on the official guidelines and refunds issued by the concerned Forest Department.
- Travigo Safari will not be liable for any additional compensation for natural disruptions.
6. Refund Processing Time
- All eligible refunds will be processed back to the original payment source (bank account or card) within 7 to 10 working days from the date the cancellation is officially approved.
